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Connecting the Dots Between Hiring and Patient-Centered Care

In this webinar, healthcare talent management experts discuss the importance of getting the right people in the right positions and the impact this has on delivering quality patient-care. You'll learn the value of using behavioral assessments during the hiring process — a proven way to measure key behavioral competencies and identify the people who are the best behavioral fit and most likely to succeed in your organization.

Discussion Topics Include:

  • Understanding what constitutes a successful hire
  • Connecting the dots between who you hire and positive patient-centered care
  • Tying employee behavior to HCAHPS
  • Explaining the value of assessments and standardized hiring processes to key stakeholders

Speakers: Frederick P. Morgeson, Ph.D. Scientific Advisor, HealthcareSource and Eli Broad Professor of Management, The Eli Broad College of Business, Michigan State University and Miranda R. Maynard, PHR, Assessment Implementation & Training Specialist, HealthcareSource

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