A Patient-Centered WorkforceTM is made of highly-engaged people and teams who endeavor to provide patient-centered care. As the healthcare labor shortage continues, healthcare organizations will need to hire highly-skilled employees who are engaged and accountable, and will go above and beyond to do more with less.
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A Patient-Centered Workforce is made of highly-engaged people and teams who endeavor to provide patient-centered care. It honors the whole person and family, respects individual values and choices, and ensures continuity of care. When care is patient-centered, patients will say, "they gave me exactly the help I want (and need) exactly when I want (and need) it."