2168 HR Influence Webinar Replay

Watch this webinar to learn the results of the 2013 HR Influence survey and how hiring and performance management best practices can positively impact the patient or resident experience. In this webinar you'll learn:

  • The results of the 2013 HR Influence Survey
  • How to build a connection between core values, hiring practices and customer service
  • Ideas for building a strategic and comprehensive hiring initiative to fit your organizational structure

HR and Customer Satisfaction: Partners in Delivering Exceptional Patient and Resident Experiences
Webinar Replay


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