2125y Three Performance Management Best Practices and HCAHPS White Paper

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Learn 3 best practices to increase HCAHPS scores.

Three Performance Management Best Practices to Increase HCAHPS Scores
White Paper

In this white paper, we share the results from our HCAHPS Readiness Survey along with performance management best practices to increase HCAHPS scores from experts in the field of healthcare performance management and employee goal setting. You'll learn the importance of:

  • Developing a culture of coaching and performance improvement
  • Educating staff about HCAHPS
  • Defining HCAHPS and holding managers and employees accountable
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