2125dd Four Recruiting Best Practices and HCAHPS White Paper

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Learn 4 best practices to increase HCAHPS scores.

Four Recruiting Best Practices that Increase HCAHPS Scores
White Paper

In this white paper, we share the results from our HCAHPS Readiness Survey and recruitment best practices to increase HCAHPS scores. You'll learn the importance of:

  • Incorporating HCAHPS expectations into job descriptions
  • Evaluating candidates' clinical and behavioral qualifications
  • Comparing HCAHPS competencies among candidates
  • Using the reference process to assess service-excellence compentencies